Astigmatism Treatment in Northeast El Paso

VIRTUALLY ASSISTED EYE EXAMS

Doctors available at your Convenience

Licensed Optometrists are available to perform eye exams during all our business days and hours for your convenience.

(915) 821-6800

View video to see how it works.

What to expect at your Video Assisted Eye Exam

Patient intake information & Pretesting

The on-site office technician will record your basic information, ocular, and medical health history. Next, in the pretesting area, the technician will capture patient information about your current prescription, corneal measurements, eye pressure, images and videos of your eyes. The results of these tests are stored in a secure server for your optometrist’s review.

Patient using equipment

Patient using equipment

High-definition video conferencing with remote technician

Next, the office technician will escort you to the optical exam room. Your technician will notify a remote technician that you are ready for preliminary eye refraction. The remote technician will record any eye complaints for the optometrist to review as part of the optometrist’s eye exam.

Patient using equipment

Licensed Optometrist performs the Virtually Assisted Eye Exam

Then, your optometrist will appear on the screen ready to communicate with you in real time, answer your questions, and learn about your vision concerns. Your optometrist will have remote control of the phoropter to refine preliminary prescription data, access all your ocular health information, and finalize your eye prescription.

At the conclusion of your exam, the optometrist will advise you of the early detection of health issues, if any, and deliver an accurate vision prescription to you.

Patient Reviews
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573 Reviews
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- Nov. 08, 2024
Professional appearance and people. Kind, considerate. Very modern equipment. Excellent service and ... customer service. Best glasses I've had for years.
- Oct. 25, 2024
Jesus helped me with my glasses he’s very professional and took his time with me as I take forever... and am very picky with choosing glasses, he even was showing me pairs that looked like the ones I was interested in 10/10 experience highly recommended <3 thank you Jesus
- Jun. 15, 2024
Went today for a virtual eye exam and was not disappointed!!! Everyone who assisted was so friendly ... and informative! Will definitely do another virtual eye exam on my next visit!!!
- Jun. 14, 2024
Absolutely love this place, everyone is so nice, patient, and personable. I won't go any where else ... for my eyes.
- Jun. 14, 2024
I was able to get scheduled the very next day i call! From the moment we walked in everyone was so k... ind! They explained every step and what every test was doing. I went to visit Dr.Andy and he was beyond helpful and kind. I will definitely be coming back! Highly recommend
- Mar. 31, 2024
Real friendly staff . Will bend over backwards in order to help you get the right eyewear that you n... eed.
- Jun. 12, 2023
Working for an optical office I was weary sending my mom here cause of the recent reviews. However m... y mother enjoyed it even though she's a pretty decent critic. Like another lady said in the other reviews, it went well with her. Thanks guys!
- May. 17, 2023
Dr. Kim took care of me, and the entire team made me feel very comfortable, welcomed, and enthusiast... ic to help me. I did my insurance intake online, so the confirmation and check in intake when I got there was very easy. During my exam, I was very comfortable and I genuinely feel like they took the time to truly do a thorough exam, while also explaining what was happening if I had questions. At the end of the “1 or 2” options, I was asked to close my eyes and Dr. Kim flipped through the lenses. When she stopped and asked me to look, I saw clearly for the first time in a long time. She also took time to thoroughly explain everything that was happening with my vision. Before this appointment, I had a dental appointment that absolutely brought me to tears solely due to how I was treated, and then again afterwards at my psychiatrists office. The entire highlight of my day was being at Eyeland and having such a positive experience. Thank you so so much to the entire Eyeland Team that I worked with
- Apr. 03, 2023
I visited Eyeland Vision on 3/29/23 for an eye exam. Dr. Kathy phan took care of me. I want to thank... Dr. Phan and her staff for an excellent and professional work, see you soon. Thanks.
- Mar. 02, 2023
After reading all of the reviews I was nervous about coming here. I'm glad I came though! I didn't h... ave any problems as the staff was extremely friendly and helpful. They gave me my prescription with no issues and didn't force me to try to buy glasses at all. They asked if I wanted to or not but that was it. I was aware of the retina exam before I came in, but they did tell me before I went back and asked if I was okay with that, which for some people might be a deal breaker as everyone has to do it to be seen there and it cost me $45 as most insurance companies seem to not cover it but I was perfectly fine to pay for it and do the exam. That's my personal preference though so that is something to consider. I love that the online appointment system was easy to set up and that they accepted my insurance (Tricare). The doctors were very nice and knowledgeable. I would come back here again!
- Sep. 29, 2022
My family and I are new patients of Eyeland Vision. We recently had a wonderful experience at our fi... rst appointment. Dr. Do & staff are Amazing, and took great care of us!
- Jul. 13, 2022
The appointment making process online is easy to use. The receptionist got me in right away. Everyon... e is smiles and helpful. Dr. Kathy Phan is the greatest. She listened to what I needed and gave me the best prescription ever. I need to see far away and very small details up close and my new glasses work perfectly. Thank you Eyeland Vision! I will be a repeat customer.
- Sep. 14, 2021
Fantastic clinic, look forward to going every time I need a check up. They have very up to date equi... pment and ensure you get a through exam all while being fast and friendly.
- Jul. 28, 2021
Staff was very professional and kind. The Doctor encourage questions and was very thorough in answe... ring. I like that her answers opened up discussion for further inquiry. I left understanding more than I anticipated to discover about the overall health of my eyes. Overall, the experience from the staff and Doctor exceeded my expectations.
- Jul. 21, 2021
The staff is professional and efficient. Waiting time is minimal. Doctor Phan is thorough and precis... e. She took her time and explained all of the procedures. Doctor Phan also inquired about my daily activities in order to better assess my vision needs. I would recommend this Optometrist and her staff to my friends and family.
- Jul. 08, 2021
To whom it may concern, My appointment with Eyeland Vision was great! They took the time to talk me ... through everything and made sure I understood what was being done and why. I had a great check up and will continue to go to them for my eye exams.
- Jun. 26, 2021
Everything was excellent, the staff and Doctors were friendly and professional. No long wait, in and... out.
- Jun. 24, 2021
I Absolutely love this place!! The doctors are very helpful and explain everything so good!
- Jun. 23, 2021
The staff was friendly and courteous and attended to me the minute I walked in the door. The prelimi... nary exams were speedy and I saw the doctor within minutes. I’m very happy and satisfied with my experience there and would recommend it to anybody
- Jun. 23, 2021
Thorough exax

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Your Virtually Assisted Exam Specialist in Northeast El Paso

(915) 821-6800

Our optometry practice in Northeast El Paso

Meet our Eye Doctors

Photograph of Kathy Phan
Hours
  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • Medicare
  • United Healthcare
  • Aetna
  • Cigna
  • Blue Cross Blue Shield
  • Spectera
  • Superior Vision
  • Davis Vision
  • EyeMed

Telehealth example

Call us to schedule your remote eye exam today.

(915) 821-6800